Mark Shead

Mark Shead

Mark Shead's Bio:

Mark Shead's Experience:

• President at Xeric Corporation

  January 2006 - Present

  Helping companies position their human and technical resources toward achieving business goals. Working with startups to define and engineer viable first release web applications. Complementing existing internal teams with software engineering and software process expertise. Clients have included: DTE Energy Hearst Corporation InnoSynth Priority Pass Hairbow Center Optimal Solutions LakersNation.com Ward/Kraft Inc. Laugh Your Way America Celebration Church, Green Bay US Treasury Department

• Senior Software Engineer at Optimal Solutions Incorporated

  June 2005 - January 2006

  Seven month engagement to implement software engineering best practices for development team on an existing product. Implemented and managed version control, product build, automated unit testing, issue tracking and project metric reporting. Led the development efforts for product enhancement and issue resolution.

• Director of Information Technology at Resurrection Life Church

  January 2001 - June 2005

  o Led the development of web-based software for time and attendance, nursery check-in, forms processing, project management, cost accounting, and other internal applications. o Led the design and creation of the www.reslife.org website which provides online streaming of worship services, credit card donation processing, and news for local congregation and parishioners around the world. o Hired, trained and supervised all technical personnel including Web Programmer, Help Desk employees, Graphic Arts and Media Production departments. o Designed, implemented, and managed help desk, web and application development, firewalls and security policies, VPN for remote sites, electronic payment processing, voice and data contracts, and VoIP based PBX. o Managed IT budget. Worked closely with the finance department to establish cost accounting systems to strengthen the organization?s budget process.

• Network Administrator at Sisters of Mercy Health System

  May 1998 - December 2000

  o Represented company at corporate level regarding technical policy and design issues. o Maintained router and remote access device programming and security as additional sites were added and network topology was updated. o Responsible for WAN connectivity for two hospitals and 12 small clinics. o Obtained CCNA certification from Cisco. o Enabled network connectivity of over 1200 devices including Exchange 5.0/5.5 server, Novell networking, and handheld PCs. Responsible for upgrades and maintenance of all client/server technologies. o Developed and conducted training programs for Microsoft Office applications; efforts increased employee productivity. o Created simulation software to test new network configurations without impacting operations.

• Adjunct Professor at Fort Scott Community College

  July 2000 - November 2000

  Taught two short term courses on Internet technologies.

• Network/PC technician at Mercy Health System of Kansas

  May 1995 - May 1998

  o Worked fulltime during summers and part time during school year. o Implemented remote access connectivity to mainframe using PPP over modem dial-up connections. Efforts eliminated the need for leased lines saving valuable company resources. o Installed and supported API automated time and attendance system that covered multiple locations. Wrote software to process payroll deductions; efforts resulted in a 50% reduction in payroll staff between the two hospitals o Developed a method to connect network PCs to the proprietary mainframe system using TCP/IP instead of error prone serial connections increasing reliability and decreasing support calls to the MIS department.

Mark Shead's Education:

• Harvard University

  2001 – 2010
  ALM (Masters) in IT
  Concentration: Software Engineering

• Pittsburg State University

  1998 – 1999
  MMA
  Concentration: Music Composition

• Oral Roberts University

  1994 – 1998
  BMA
  Concentration: Music Composition